Solar Hot Water – Steady, Hot and Strong?

18 Nov Solar Hot Water – Steady, Hot and Strong?

Any blog post in the Metropolis Solutions Blog Archive that includes any direct or indirect reference to insurance claims handling of any nature whatsoever, including any reference to existing and/or potential claims, was posted prior to 01.07.21, is for general information only and may also no longer be applicable due to recent changes in Federal Financial Services laws concerning claims handling. Please note that Metropolis does not hold an Australian Financial Services (AFS) Licence for claims handling and therefore qualified expert assistance on any insurance related matter, including Victorian Plumbers Warranty, should now be sought from a suitable lawyer or other expert holding an AFS claims handling licence. Metropolis Solutions can still consult on insurance claims handling matters, but only in the instance where we are directly engaged to do so by your authorised legal representative.

The concept of harnessing the mighty power of the sun to provide energy for heating water is fantastic. Australians have embraced this green technology and no doubt this has been further encouraged by the government installation rebates that have assisted families in taking up the new technology without breaking the budget. Many new homes are now also fitted with solar hot water to assist in achieving energy compliance ratings.

Solar hot water systems come in various shapes and sizes with different configurations for specific requirements. Solar systems are by their very nature somewhat complex in respect of design and installation method and this has become even more so in recent years as technology has developed in regards to options for boosting the system when there is insufficient solar energy available.

In fact, to simply describe a hot water system as “solar” is ignoring the fact that all solar systems that are currently marketed in Australia require boosting from another heat sources, usually either natural gas, LPG or electricity. This additional heating is required to kick in during winter conditions, night time or during periods where normal demand outstrips the solar heating capacity.

A solar system usually comprises the following key components:

  • Solar collector
  • Storage tank (which sometimes has an electric element within it or alternatively a separate gas instantaneous hot water system which is either attached to the storage tank or otherwise located remotely)

These components are required to be plumbed together in a compliant way – something which can sometimes be quite a process where many fundamental errors can be made.

Solar plumbing has specific requirements:

  • Due to the extreme temperatures that solar collectors can generate during summer months, the use of PEX plastic pipe is restricted in favour of copper.
  • The solar collector panels need to be located at an optimal angle and orientation to the sun, as otherwise they will not function as intended or at least not to their full potential.
  • Pipework requires appropriate lagging (i.e. insulation) in order to reduce heat transfer to the atmosphere and also to protect pipework from frost and impact damage.
  • Copper pipework on the roof needs to be insulated from any contact with other metal roofing material as copper is not compatible and contact between dissimilar metals will cause electrolysis, resulting in early corrosion.
  • If roof water is being collected for drinking purposes, the area which drains in and around the solar collector panels must be quarantined from the rainwater harvesting system (to avoid any risk of contamination from either copper oxide or glycol anti-freeze / anti-boil liquid solution).

Common yet very serious issues which Metropolis observes with solar hot water systems include:

  • Solar collector panels not installed at the correct angle and/or orientation to the sun.
  • Copper overflows and pipework fixed directly to metal roof sheeting without being insulated from contact.
  • Inadequately lagged pipework with non UV stable lagging (i.e. insulation).
  • Rainwater harvesting of roof areas surrounding the solar collectors and/or tank without being duly quarantined from potential contamination.
  • Non-functioning solar panels due to a variety of reasons which results in a hot water system which is totally or almost entirely reliant on the gas or electric booster and this means high energy bills – particularly if LPG gas bottles are being utilised in country regions. In relation to the gas booster, these are often factory sized smaller than would normally be utilised on the house because they are only intended to act as a backup, secondary heat source to the system and literally have to ‘work overtime’ to try and keep up when the solar component fails.
  • Inappropriate positioning of storage tanks at ground level which are nowhere near the most utilised hot water point in the house (i.e. the kitchen sink), which results in significant wastage of both energy and water – problems which again may be of increased significance in rural areas.
  • The use of non-solar compliant pipework and fittings.
  • Breaches of solar hot water system manufacturer’s installation guidelines.
  • Dodgy roof flashings where pipes penetrate metal roof surfaces.
  • Inappropriately sized systems for usage and/or geographical location.

Solar hot water 1Solar hotwater2
ABOVE: Shows copper pipes(arrowed) in direct contact with steel roof (L) and (R) severe rusting of a steel deck roof due to a leak from the solar collector pressure valve, further combined with incorrect fall on the roof sheeting (causing water pooling).

Solar hotwater3

ABOVE: Shows a non-compliant solar collector system with various faults including no separation from rain water collection and copper piping in direct contact with the metal roofing material.

A solar hot water system is a superb concept but if not appropriately designed, specified and installed, it can all go horribly wrong.

If you have a solar hot water system at your house and yet you are experiencing excessively high energy bills, you almost undoubtedly have one or more of these outlined non-compliance issues to blame.


Contact us today for an independent solar hot water plumbing health check – Metropolis is your plumbing expert for achieving solar hot water plumbing compliance!

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